Shipping policy

Last Updated: July 27, 2025

Thank you for shopping with KingCollectables! Below you'll find everything you need to know about how we ship your order.

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Processing Times

All orders are processed within 1–3 business days (excluding weekends and holidays).
Once shipped, you will receive a confirmation email with tracking information.

Please note: During peak periods or special releases, processing times may be slightly extended.

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Shipping Rates & Delivery Times

We offer standard and express shipping options throughout Australia.

Standard Shipping (AUS):
Delivery in 3–7 business days
Tracking included

Express Shipping (AUS):
Delivery in 1–3 business days
Tracking included

International Shipping:
We currently ship to selected international locations. Delivery times vary by country, typically ranging from 7–21 business days. Customs delays may apply.

Shipping rates are calculated at checkout based on your location and selected service.

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Tracking Your Order

All orders come with tracking. You’ll receive an email with your tracking number once your order has shipped. If you haven't received it within 3 business days, please check your spam folder or contact us.

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Lost or Delayed Packages

If your order is delayed or lost in transit, please contact the shipping carrier first using your tracking number.

If you still need help, reach out to us at Sales@kingcollecatbles.com.au and we’ll assist in resolving the issue.

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Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please email us within 3 days of delivery with your order number and photos of the issue. We’ll do our best to make it right.

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Questions?

For any shipping-related questions, contact us at:
📧 Sales@kingcollecatbles.com.au